• The sale price (also called the ‘Hammer Price’) is subject to VAT, the Auctioneer’s Buyer’s Premium of 7% together with the £80 Assignment Fee.

    In order to help you calculate the total amount payable, please use our Ready Reckoner:  Click here

  • For any other questions regarding personalised registrations, please visit

  • No. Immediately on the fall of the hammer at a Venue Auction or at the close of a Timed Online Auction a legally binding contract is formed between the purchaser and the Secretary of State for Transport.The exception is in the case of an “Unsold Lot” being purchased after a Venue Auction has closed. In this case, the purchase is covered by Distance Selling Regulations.

    Cancellation of Unsold Lots
    If you purchase an Unsold Lot after the auction you can cancel your purchase within 10 working days after the date of purchase. To do this you would need to email us at [email protected] within 10 working days after the date of purchase.

    Applications to cancel made after 10 working days will not be accepted.

    In your email please include:

    – the registration number you purchased

    – your bidder number

    – your full name and address, as it was given at the time of registering as a bidder. If you are applying on behalf of a company, please provide us with your position in that company

    – a declaration that you will destroy the Certificate of Entitlement (V750) once we have confirmed that your purchase has been cancelled.

    You will receive a reply within 10 working days of your request. Any refund will be made to the payment card used at the time of purchase.

    Please be aware our 10 day cancellation policy does not apply to any purchases made during the auction

  • If you are buying a DVLA personalised registration for, or on behalf of another person you will be recorded as the purchaser and the person for whom the registration has been bought for will be recorded as the nominee. The registration mark will then be able to be put on a vehicle registered in your name or that of the nominee.
    If you are buying a registration on behalf of a company we will record the company’s name as the purchaser.

  • If you want to sell your registration we suggest you approach a private dealer or advertise the registration for sale yourself. DVLA’s sales scheme is confined to selling it’s own previously unissued registrations. We do not endorse or recommend any particular individual or company.

  • The auctioneer will not accept any bid on a registration that is below the published reserve price. If a registration does not receive a bid at reserve price or above, it will be declared as “Unsold” by the auctioneer and will not be re-offered for sale at that Auction. The DVLA may, at its discretion, include such registrations in future Venue Auctions or Timed Online Auctions or may enter them into its online sales without prior notice.

    Lots remaining Unsold after a Venue Auction are available to purchase for a short period of time.

    For more information, please visit the Venue Auction Unsold Lots page.

  • You can find information on our Complaints Procedure and how to register a complaint at our Complaints Procedure page.

If you have a query, please browse through our Questions & Answers menu below or call us on 0300 029 8080

It is an offence to alter, re-arrange, or misrepresent a registration number. There is a maximium fine of £1000, and the registration number can be withdrawn without compensation.